Beyond Build vs Buy: A strategic blueprint for NatWest

Dear Scott,

I’ve followed NatWest’s technology journey with real admiration, particularly your commitment to simplification, cloud adoption, and staying competitive with digital-native players.

We believe this is a pivotal moment for banks like yours. The pressure to modernise is intensifying, and the question many Tier 1s are now asking — do we build or do we buy? — carries high stakes. The reality is that both options often come with unacceptable compromises: either lengthy, costly in-house development cycles or vendor-led programmes that fall short on agility and strategic control.

That’s why we’ve created a third path: Vault Global — a modular, cloud-native banking platform designed to help leading institutions, such as NatWest, accelerate transformation without compromising ownership, flexibility, or control.

To demonstrate our commitment to helping you achieve true differentiation in this competitive market, I've prepared some materials to illustrate how your team can utilise Vault Global to future-proof NatWest and make your institution a banking leader. 

Warm regards,

Paul Taylor, founder and CEO, Thought Machine